Front of House · Dockt Platform

Run your floor
without the chaos.

Walk-in guests join the queue from a QR code. You manage the waitlist from a tablet. SMS when their table is ready.

No app download
SMS notifications
Full queue visibility
Waitlist
Sat 7:30pm · The Grounds
3 waiting
M
Marcus H.
Party of 2
NEXT
~8 min wait
P
Priya S.
Party of 4
~18 min
C
Chen W.
Party of 3
~25 min
SMS sent to Marcus H.
"Your table is ready at The Grounds!"
The guest experience

Guests join from their phone.
No app download.

Three taps and a guest is on the waitlist. No confusion, no paper, no shouting across the room.

01

Scan the QR code

A Dockt QR code at your entrance. Guests scan it with their camera - no app, no friction.

The Grounds - Join Waitlist
queue.dockt.com.au / the-grounds
02

Enter name and party size

A simple form opens in their browser. Name, phone number, party size. Done in seconds.

Your name
Marcus H.
Party size
2
Mobile
04xx xxx xxx
Join the waitlist
03

SMS when table is ready

They get a text the moment you tap "ready". No buzzer. No shouting. No hovering by the host stand.

SMS from The Grounds

"Hi Marcus! Your table is ready at The Grounds. Head in when you're ready."

Just now
You stay in control

Everything your host needs
to run the floor.

One screen. The whole queue. No clipboards, no paper lists, no repeating yourself across a busy service.

See the whole queue at a glance
Party sizes, wait times, and order joined - all visible at once from the host tablet.
SMS with one tap
Notify the next guest their table is ready. No fumbling with a buzzer system, no shouting.
Add notes to bookings
High chair needed, birthday table, VIP regular - add notes that stay with the booking.
Walk-ins and bookings in one view
Don't switch between systems. Walk-ins and advance bookings appear in the same dashboard.
Floor view
Sat, 7:30pm · 5 tables available
3 queued
2 booked
Walk-in queue
M
Marcus H.
Party of 2 · joined 7:22 PM
~8 min
SMS
P
Priya S. High chair
Party of 4 · joined 7:27 PM
~18 min
C
Chen W.
Party of 3 · joined 7:31 PM
~25 min
Online bookings
Jordan M.
Party of 6 · 8:00 PM
Confirmed
The Walsh family
Party of 4 · 8:15 PM
Confirmed
Works for online bookings too

Walk-ins and bookings.
Same dashboard.

Dockt Queue handles both modes. No switching between systems, no double-handling.

Walk-in queue
For guests who arrive without booking
Scan QR at the entrance
Join from their own phone
Wait time shown instantly
SMS when table is ready
No app, no download
3
Guests waiting now
Avg wait: 16 min
Advance bookings
For guests who plan ahead
Online booking page for your venue
Guests pick date, time, and party size
SMS confirmation sent automatically
Reminder sent day-of
Appears in your dashboard alongside walk-ins
8
Bookings tonight
Next: Jordan M. at 8:00pm

Dockt Queue handles both. The same dashboard, the same SMS notifications, one source of truth for your floor.

Pricing

Essentials: free.
Growth: $9/mo.

Get started with a basic waitlist today, no cost. Add SMS and online bookings when you need them.

Essentials
Free
forever free · no credit card

Basic waitlist
Up to 20 parties per day
QR code for guests
Host dashboard
SMS notifications
Online bookings
Booking analytics
Start free
Most popular
Growth
$ 9
per month · cancel anytime

Unlimited parties per day
SMS notifications
Online booking page
Booking analytics
Guest notes
Everything in Essentials
Start free trial

30 days free · no card needed

Questions, answered.

No more shouting
across the room.

Run your floor like a pro. Guests wait comfortably, you stay in control.

Get started free See all pricing →

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