One tap at the table. No app, no friction. The filter does the work for you.
At any point during or after their visit, a guest taps or scans the Dockt plate at the table.
A simple rating prompt appears. No long form, no fields to fill. Just one tap on a star.
4 or 5 stars goes straight to your Google review page. Under 4 goes to a private form you control.
After every review on Dockt, guests who rated 4 stars or above see a prompt — "Love us? Tell Google." A 5-second counter auto-redirects them to your Google Business profile. Lower ratings stay on your Dockt feedback dashboard so you can respond directly.
This is positive reinforcement, not review blocking. Guests can always find your Google listing. We just make it frictionless for your happiest customers.
Dockt's approach uses positive reinforcement rather than review blocking. Guests are never prevented from leaving a Google review — they're simply nudged at the right moment. This complies with Google's review solicitation guidelines, which prohibit blocking negative reviews but permit encouraging satisfied customers.
Guests who rated under 4 stars go to a private form instead. That feedback lands in your Dockt dashboard — not on Google — so you can follow up and make it right.
Set your threshold (default 4 stars). Every tap runs through the filter automatically.
See your average rating, total reviews, and recent feedback over time. Know what's improving.
Get notified when a below-threshold review comes in so you can follow up while the visit is fresh.
Use your existing Dockt plates, a QR code, or a direct link. Reviews is hardware-agnostic.
Two plans. No surprises.
30 days free · no card needed
Free to start. No hardware required. Setup takes under 5 minutes.